FAQ

Find answers to our most frequently asked questions.

What if it doesn’t work for me?

At StyleShoppr, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

How long does shipping take?

All orders are shipped after processing (1-2 days after the order date). Shipment will arrive 7-14 days after the shipment date, depending on the availability of the carrier provider and location.

How do I change my order?

If you need to change the shipping details or items for your order, please email support@styleshoppr.com within 24 hours of your order. Please note that any orders that have already been packed or shipped cannot be changed.

How do I cancel my order?

If you want to cancel, please email support@styleshoppr.com within 24 hours of your order. Please note that any orders that have already been packed or shipped cannot be canceled. We reserve the right to accept or decline an order at any time, or any portion thereof, in our sole discretion.

What is your return policy?

We have a 30 Day Money Back Guarantee on all of our items (the 30 days starts once your item has been delivered). If you wish to get a refund on your items(s), please contact our 24/7 customer service at support@styleshoppr.com. We will reply to your inquiry as soon as possible.

Will I have to pay the shipping fee for returns?

Yes, all return shipping fees are the responsibility of the customer.

When will I receive my refund?

All refunds will be credited to the original form of payment. Refund times are generally issued within 7 to 10 business days after we receive the returned item. Please contact your card's bank to inquire when the credit refund is posted to your account. Due to varying banks, it may take several weeks before a credit is issued to your account.

How can I track my order?

We will send you an email containing your tracking information as soon as your order has been processed and shipped. You may also track your order from the Track Your Order page. Typically, you will receive the tracking number after 1-2 days of placing your order.

Will I pay customs?

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.

Is it safe to use my credit card on your site?

StyleShoppr adheres to the highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks worldwide.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, StyleShoppr!"

Megan P. Alberta, Canada.